CANCELLATION POLICY

Rescheduling Policy: You may reschedule your appointment up to two times without losing your deposit, provided a 24 hour notice is given before your scheduled appointment time. Canceling outside of the 24 hour notice will result in the forfeit of your deposit. No-Call / No-Show Policy: In the event of a no-call, no-show, the deposit is forfeited and there will be 100% charge of services booked to the card on file. Happy Soles has the right to refuse future bookings for any reason, including no call no shows. After two rescheduled appointments, the deposit will no longer transfer and a new deposit will be required to book again. No refunds will be issued for any service or deposit. Cancellations made outside the 24 hour window are forfeited, making a new deposit required for future scheduling. Thank you for respecting the time set aside specifically for you. Please arrive on time for your appointment. To provide the best experience for all guests, late arrivals may result in a shortened service to avoid delaying scheduled appointments. The full cost of your originally scheduled service will still apply.